{"id":1146,"date":"2024-11-29T22:05:32","date_gmt":"2024-11-29T13:05:32","guid":{"rendered":"https:\/\/drgemhealthcare.com\/?page_id=1146"},"modified":"2026-01-08T18:04:31","modified_gmt":"2026-01-08T09:04:31","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.drgemhealthcare.com\/id\/technical-support\/","title":{"rendered":"Dukungan Teknis"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1146\" class=\"elementor elementor-1146\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-920d936 e-con-full e-flex e-con e-parent\" data-id=\"920d936\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-550c6e2 e-con-full e-flex e-con e-child\" data-id=\"550c6e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9c9e48b e-flex e-con-boxed e-con e-child\" data-id=\"9c9e48b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c2ca10 e-con-full e-flex e-con e-child\" data-id=\"4c2ca10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74bc1d4 elementor-widget elementor-widget-heading\" data-id=\"74bc1d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dukungan Teknis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6b619f elementor-widget elementor-widget-heading\" data-id=\"c6b619f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tim dukungan teknis kami yang berdedikasi hadir untuk memastikan sistem DRGEM Anda berkinerja terbaik.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5de59bd e-con-full e-flex e-con e-child\" data-id=\"5de59bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b7820c elementor-widget elementor-widget-image\" data-id=\"3b7820c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"790\" height=\"380\" src=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_1.png\" class=\"attachment-full size-full wp-image-4131\" alt=\"\" srcset=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_1.png 790w, https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_1-300x144.png 300w, https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_1-768x369.png 768w\" sizes=\"(max-width: 790px) 100vw, 790px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2ad400f8 e-flex e-con-boxed e-con e-parent\" data-id=\"2ad400f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5bfc437 e-con-full e-flex e-con e-child\" data-id=\"5bfc437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c7c16 elementor-widget elementor-widget-heading\" data-id=\"f3c7c16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alat Dukungan Pelanggan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a647401 elementor-widget elementor-widget-text-editor\" data-id=\"a647401\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"198\" data-end=\"488\">Akses platform dukungan tepercaya DRGEM untuk menjaga sistem Anda tetap berjalan secara efisien.<\/p><p class=\"\" data-start=\"198\" data-end=\"488\">Mulai dari bantuan komunitas hingga bantuan teknis langsung, kami menyediakan alat yang Anda butuhkan untuk kelancaran operasi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-021d642 e-con-full e-flex e-con e-child\" data-id=\"021d642\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0c15c1 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget__width-initial elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a0c15c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/drgem2.my.site.com\/technicalsupport\/login\" target=\"_blank\" tabindex=\"-1\"><img decoding=\"async\" width=\"380\" height=\"242\" src=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_1.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-4164\" alt=\"\" srcset=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_1.png 380w, https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_1-300x191.png 300w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"><a href=\"https:\/\/drgem2.my.site.com\/technicalsupport\/login\" target=\"_blank\">Komunitas Layanan<\/a><\/h4><p class=\"elementor-image-box-description\">Temukan panduan, sumber daya, dan dukungan melalui portal layanan berbasis Salesforce kami.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbf4123 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget__width-initial elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"bbf4123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"http:\/\/technicalsupport.drgem.co.kr\/DG\/LOGIN.html\" target=\"_blank\" tabindex=\"-1\"><img decoding=\"async\" width=\"380\" height=\"242\" src=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_2.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-4165\" alt=\"\" srcset=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_2.png 380w, https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_2-300x191.png 300w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"><a href=\"http:\/\/technicalsupport.drgem.co.kr\/DG\/LOGIN.html\" target=\"_blank\">Dukungan Web Teknis<\/a><\/h4><p class=\"elementor-image-box-description\">Masuk untuk mengelola permintaan layanan, melacak kemajuan, dan menerima bantuan ahli.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bde10d4 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget__width-initial elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"bde10d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2026\/01\/DRGEM_SUPPORT.zip\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"242\" src=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_3.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-4166\" alt=\"\" srcset=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_3.png 380w, https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2025\/05\/Page_Support_2_3-300x191.png 300w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.drgemhealthcare.com\/wp-content\/uploads\/2026\/01\/DRGEM_SUPPORT.zip\" target=\"_blank\">Dukungan TeamViewer<\/a><\/h4><p class=\"elementor-image-box-description\">Terhubung dengan dukungan DRGEM untuk bantuan jarak jauh secara real time dan penyelesaian masalah yang cepat.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f358d9b e-flex e-con-boxed e-con e-parent\" data-id=\"f358d9b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f1296e9 e-con-full e-flex e-con e-child\" data-id=\"f1296e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05460a5 elementor-widget elementor-widget-heading\" data-id=\"05460a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Didedikasikan untuk Kepuasan Pelanggan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f34bd60 elementor-widget elementor-widget-text-editor\" data-id=\"f34bd60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"198\" data-end=\"488\">Di DRGEM, kami memprioritaskan kepuasan pelanggan dengan menyediakan solusi dukungan dan layanan yang andal dan real-time.<br \/>Tujuan kami adalah untuk memastikan bahwa pengalaman Anda bersama kami berjalan lancar, efisien, dan tidak merepotkan, di mana pun Anda berada di dunia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2942852 e-con-full e-flex e-con e-child\" data-id=\"2942852\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa3d01d elementor-widget elementor-widget-heading\" data-id=\"fa3d01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Layanan Global Waktu Nyata<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7859a10 elementor-widget elementor-widget-text-editor\" data-id=\"7859a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"service-details\" data-v-b47ecd16=\"\"><li data-v-b47ecd16=\"\"><div class=\"v-row v-row--no-gutters\" data-v-b47ecd16=\"\"><div class=\"v-col\" data-v-b47ecd16=\"\"><div data-v-b47ecd16=\"\"><strong>Komunitas Layanan DRGEM (Salesforce Service Cloud)<\/strong>\u00a0memungkinkan permintaan layanan dilakukan dari mana saja di seluruh dunia, memastikan dukungan tanpa gangguan kapan pun Anda membutuhkannya.<\/div><\/div><\/div><\/li><li data-v-b47ecd16=\"\"><div class=\"v-row v-row--no-gutters\" data-v-b47ecd16=\"\"><div class=\"v-col\" data-v-b47ecd16=\"\"><div data-v-b47ecd16=\"\"><strong>Layanan malam dan hari libur<\/strong>\u00a0tersedia di\u00a0<strong>MARKAS BESAR DRGEM<\/strong>yang menawarkan bantuan terus menerus di luar jam kerja.<\/div><\/div><\/div><\/li><li data-v-b47ecd16=\"\"><div class=\"v-row v-row--no-gutters\" data-v-b47ecd16=\"\"><div class=\"v-col\" data-v-b47ecd16=\"\"><div data-v-b47ecd16=\"\">Yang berdedikasi\u00a0<strong>Pusat layanan A.S.<\/strong>\u00a0untuk pelanggan Amerika Utara, memastikan dukungan yang cepat dan terlokalisasi.<\/div><\/div><\/div><\/li><li data-v-b47ecd16=\"\"><div class=\"v-row v-row--no-gutters\" data-v-b47ecd16=\"\"><div class=\"v-col\" data-v-b47ecd16=\"\"><div data-v-b47ecd16=\"\">Menyediakan\u00a0<strong>dukungan pelanggan waktu nyata di seluruh dunia<\/strong>memastikan kebutuhan Anda terpenuhi di mana pun lokasi Anda berada.<\/div><\/div><\/div><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3e830 elementor-widget elementor-widget-heading\" data-id=\"ef3e830\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Dukungan yang Cepat dan Efisien<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82a0064 elementor-widget elementor-widget-text-editor\" data-id=\"82a0064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Panduan pemecahan masalah: Disediakan dalam waktu 24 jam setelah permintaan layanan diajukan, untuk memastikan bantuan yang cepat.<\/li><li>Pasokan suku cadang servis: Suku cadang dikirim dalam waktu 3 hari kerja sejak pesanan pembelian hingga pengiriman, sehingga meminimalkan penundaan dan waktu henti.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1d3239 elementor-widget elementor-widget-heading\" data-id=\"f1d3239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Pelatihan Layanan Komprehensif<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f8dc44 elementor-widget elementor-widget-text-editor\" data-id=\"9f8dc44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Pelatihan servis berkala yang diadakan di Korea dan Amerika Serikat (kursus Dasar &amp; Lanjutan) untuk membekali Anda dengan pengetahuan dan keterampilan<br>untuk memaksimalkan produk DRGEM Anda.<\/li>\n<li>Tur dunia layanan tahunan:\n<ul>\n<li>Secara aktif mendengarkan umpan balik dari pelanggan mengenai layanan dan kualitas.<\/li>\n<li>Menawarkan layanan satu atap untuk setiap distributor untuk meningkatkan kinerja dan dukungan produk.<\/li>\n<\/ul>\n<\/li>\n<li>&nbsp;Layanan online dan di tempat atau pelatihan klinis tersedia atas permintaan pelanggan untuk pengalaman belajar yang disesuaikan.<\/li>\n<li>Akses ke basis data pemecahan masalah mandiri melalui Komunitas Layanan DRGEM, yang memberikan solusi langsung.<\/li>\n<li>Video pembelajaran mandiri yang dirancang untuk meningkatkan keterampilan teknisi distributor, membantu memastikan kemahiran yang berkelanjutan.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-undefined-fc6f112 e-flex e-con-boxed e-con e-parent\" data-id=\"undefined-fc6f112\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-undefined-6b1873c e-con-full e-flex e-con e-child\" data-id=\"undefined-6b1873c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-undefined-16b4d30 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"undefined-16b4d30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whmcs\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 161v-21.3l-28.5-8.8-2.2-10.4 20.1-20.7L427 80.4l-29 7.5-7.2-7.5 7.5-28.2-19.1-11.6-21.3 21-10.7-3.2-7-26.4h-22.6l-6.2 26.4-12.1 3.2-19.7-21-19.4 11 8.1 27.7-8.1 8.4-28.5-7.5-11 19.1 20.7 21-2.9 10.4-28.5 7.8-.3 21.7 28.8 7.5 2.4 12.1-20.1 19.9 10.4 18.5 29.6-7.5 7.2 8.6-8.1 26.9 19.9 11.6 19.4-20.4 11.6 2.9 6.7 28.5 22.6.3 6.7-28.8 11.6-3.5 20.7 21.6 20.4-12.1-8.8-28 7.8-8.1 28.8 8.8 10.3-20.1-20.9-18.8 2.2-12.1 29.1-7zm-119.2 45.2c-31.3 0-56.8-25.4-56.8-56.8s25.4-56.8 56.8-56.8 56.8 25.4 56.8 56.8c0 31.5-25.4 56.8-56.8 56.8zm72.3 16.4l46.9 14.5V277l-55.1 13.4-4.1 22.7 38.9 35.3-19.2 37.9-54-16.7-14.6 15.2 16.7 52.5-38.3 22.7-38.9-40.5-21.7 6.6-12.6 54-42.4-.5-12.6-53.6-21.7-5.6-36.4 38.4-37.4-21.7 15.2-50.5-13.7-16.1-55.5 14.1-19.7-34.8 37.9-37.4-4.8-22.8-54-14.1.5-40.9L54 219.9l5.7-19.7-38.9-39.4L41.5 125l53.6 14.1 15.2-15.7-15.2-52 36.4-20.7 36.8 39.4L191 84l11.6-52H245l11.6 45.9L234 72l-6.3-1.7-3.3 5.7-11 19.1-3.3 5.6 4.6 4.6 17.2 17.4-.3 1-23.8 6.5-6.2 1.7-.1 6.4-.2 12.9C153.8 161.6 118 204 118 254.7c0 58.3 47.3 105.7 105.7 105.7 50.5 0 92.7-35.4 103.2-82.8l13.2.2 6.9.1 1.6-6.7 5.6-24 1.9-.6 17.1 17.8 4.7 4.9 5.8-3.4 20.4-12.1 5.8-3.5-2-6.5-6.8-21.2z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDukungan untuk Pelanggan Global\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUntuk pertanyaan, hubungi kami melalui telepon atau email. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-undefined-7bf58e0 elementor-widget elementor-widget-text-editor\" data-id=\"undefined-7bf58e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tel: +82-70-8230-8541<\/p><p>E-mail: cs_global@<a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"261\" data-end=\"278\">drgemhealthcare.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-undefined-53719c7 e-con-full e-flex e-con e-child\" data-id=\"undefined-53719c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-undefined-d02a9bf elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"undefined-d02a9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-globe-americas\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111.03 8 0 119.03 0 256s111.03 248 248 248 248-111.03 248-248S384.97 8 248 8zm82.29 357.6c-3.9 3.88-7.99 7.95-11.31 11.28-2.99 3-5.1 6.7-6.17 10.71-1.51 5.66-2.73 11.38-4.77 16.87l-17.39 46.85c-13.76 3-28 4.69-42.65 4.69v-27.38c1.69-12.62-7.64-36.26-22.63-51.25-6-6-9.37-14.14-9.37-22.63v-32.01c0-11.64-6.27-22.34-16.46-27.97-14.37-7.95-34.81-19.06-48.81-26.11-11.48-5.78-22.1-13.14-31.65-21.75l-.8-.72a114.792 114.792 0 0 1-18.06-20.74c-9.38-13.77-24.66-36.42-34.59-51.14 20.47-45.5 57.36-82.04 103.2-101.89l24.01 12.01C203.48 89.74 216 82.01 216 70.11v-11.3c7.99-1.29 16.12-2.11 24.39-2.42l28.3 28.3c6.25 6.25 6.25 16.38 0 22.63L264 112l-10.34 10.34c-3.12 3.12-3.12 8.19 0 11.31l4.69 4.69c3.12 3.12 3.12 8.19 0 11.31l-8 8a8.008 8.008 0 0 1-5.66 2.34h-8.99c-2.08 0-4.08.81-5.58 2.27l-9.92 9.65a8.008 8.008 0 0 0-1.58 9.31l15.59 31.19c2.66 5.32-1.21 11.58-7.15 11.58h-5.64c-1.93 0-3.79-.7-5.24-1.96l-9.28-8.06a16.017 16.017 0 0 0-15.55-3.1l-31.17 10.39a11.95 11.95 0 0 0-8.17 11.34c0 4.53 2.56 8.66 6.61 10.69l11.08 5.54c9.41 4.71 19.79 7.16 30.31 7.16s22.59 27.29 32 32h66.75c8.49 0 16.62 3.37 22.63 9.37l13.69 13.69a30.503 30.503 0 0 1 8.93 21.57 46.536 46.536 0 0 1-13.72 32.98zM417 274.25c-5.79-1.45-10.84-5-14.15-9.97l-17.98-26.97a23.97 23.97 0 0 1 0-26.62l19.59-29.38c2.32-3.47 5.5-6.29 9.24-8.15l12.98-6.49C440.2 193.59 448 223.87 448 256c0 8.67-.74 17.16-1.82 25.54L417 274.25z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDukungan untuk Pelanggan Amerika Utara\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUntuk pertanyaan, hubungi kami melalui telepon atau email. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-undefined-a98dba5 elementor-widget elementor-widget-text-editor\" data-id=\"undefined-a98dba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tel: +1 (972) 924-9554<\/p><p>E-mail: service@drgemamerica.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Technical Support Our dedicated technical support team is here to ensure your DRGEM systems perform at their best. Customer Support Tools Access DRGEM\u2019s trusted support platforms to keep your systems running efficiently. From community assistance to direct technical help, we provide the tools you need for smooth operation. Service Community Find manuals, resources, and support [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-1146","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Technical Support - DRGEM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drgemhealthcare.com\/id\/technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support\" \/>\n<meta property=\"og:description\" content=\"Technical Support Our dedicated technical support team is here to ensure your DRGEM systems perform at their best. 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