At DRGEM, we understand that imaging quality lies at the heart of diagnostic excellence. To ensure our systems consistently deliver superior performance, we have dedicated Clinical Application Team of highly skilled clinical experts.
Supporting Customers with Expertise
Our Clinical Application Team optimizes DRGEM systems to meet the diverse requirements of hospitals and clinics worldwide. From initial setup to user training, the team ensures that each system delivers the highest image quality tailored to customer needs. This specialized support guarantees optimal system performance and strong customer satisfaction.
Continuous Global Improvements
We work closely with medical imaging providers across the globe to refine and enhance imaging quality. Through ongoing projects and hands-on collaboration, our experts have implemented improvements that reliably earn positive customer feedback. These efforts reflect DRGEM’s commitment to not only delivering advanced equipment but also ensuring lasting value through service excellence.
Improvement Case Examples
- Ecuador (Jan 2025) l Chest image parameters were optimized to deliver softer contrast, achieving CR-like image quality.
- USA (May 2025) l Adjustments enhanced contrast and reduced noise, resulting in clearer diagnostic images.
- Paraguay (May 2025) l Sharpness and contrast were improved while noise was reduced, ensuring stable image quality with JADE.
- Colombia (Aug 2025) l Fine-tuning increased sharpness and uniformity across the detector, providing consistent image performance.
Always Here to Support You
If you require image quality improvements or customized system settings for your clinical environment, DRGEM’s Clinical Application Team is ready to support you at any time. Our mission is to empower users with the confidence that every diagnostic image produced with DRGEM equipment is of the highest standard.
At DRGEM, imaging quality is our lasting commitment, supported by advanced technology and clinical expertise for medical imaging worldwide.
For inquiries or support, please contact our Service Team:
- Global Customers: cs@drgemhealthcare.com
- North American Customers: service@drgemamerica.com
